Listened carefully to the needs of the team and created a bespoke programme of four full day workshops.
Developed the trust of participants and ensured that all were heard, using practical and memorable models, case studies and a variety of activities, while encouraging sharing and self-reflection.
Used a coaching style to enable participants to find solutions to issues that were discussed, and actions were agreed and owned by team members.
Created a space where empathy, humour, and appropriate challenge enabled a positive change in the culture of the team.
Collaborated with the management team in a flexible way, adjusting plans depending on the team’s situation



